FAQ

How could I get a sample?

Samples will be provided upon receiving your request and let us know your company profile with detailed contact information. 

Please contact us and get samples.

How much the sample cost?

Some samples are free of charge and some need to pay sample charges.

Please contact us with the model (sku #) and we will provide you more information about the sample.

How could I pay for the sample if it needs?

If the samples are not free, you may need to pay for it. You can pay it with Paypal, T/T or credit card on our Alibaba online ordering.

How much the freight is for my order?

The freight may different depends on different order quantity, weight, and your location.

Samples cost very little( range $20-$30) to different regions of the world.

Please contact us for more information regarding the freight.

How can I get a quotation?

Quotatoin list will be provided once we receiving your enquiry.

Please feel free to view our products category and send us the model # (sku #) you are interested. Send us an email with the information above and the quantity you want to order, we will send prices information to you within 24 hrs.

How can I get your service if I have problems with my product?

Please send us an email with the product model# purchasing date and a short description of the problem you have. We will give you reply within 24 hrs.

what is your payment terms?

For samples that are not free, you need to pay full payment.

For bulk order, we accept 30% deposit and 70% balance before shipment.

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